Frequently Asked Questions

Why doesn’t my floor look exactly like the sample in the showroom?

Although your floor should look similar to the sample in the showroom, there are certain instances when your floor might look slightly different. As a tree grows and matures, over approximately 60 years, it absorbs minerals and other essential elements, which can change the color and appearance of the wood. Even wood from the same tree can show signs of variance. For instance, “younger wood” closer to the outside of the tree will be lighter than the wood from the center portion.

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